Temporary delays with processing conversions

Incident Report for ChangeNow

Resolved

Today, from 15:15 to 15:55 UTC, we were experiencing delays with the processing of conversions.

We are happy to announce that the problem has been successfully resolved.
At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Nov 20, 2025 - 15:59 UTC

Investigating

Hi all,
Since 15:15 UTC, we’ve noticed some temporary delays with processing conversions.

The creation and processing of exchanges are not affected. Our tech team is investigating and actively working on a solution.
We’ll keep you posted and share an update within the next several hours.

Thanks for your understanding!

Posted Nov 20, 2025 - 15:54 UTC

This incident affected: Website (Partners Profile).