Temporary issues with recognizing deposits and payouts processing for the TON network
Incident Report for ChangeNow
Resolved
From 07:00 UTC to 09:15 UTC, we were experiencing issues with recognizing TON network deposits and slight delay with the payouts processing.

We are happy to announce that the problem has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Jun 17, 2024 - 09:16 UTC
Identified
From 07:00 UTC we are experiencing issues with recognizing TON network deposits and slight delay with the payouts processing.

As a result, users may notice no status change from "awaiting deposit" to "confirming" and "sending to you" to "finished" on the exchange page.

The issue occurred due to a malfunction in the coin node functionality.

We will get back to you with an update as soon as we receive any news.
Posted Jun 17, 2024 - 08:32 UTC
This incident affected: Digital Assets (Toncoin (TON)).