From 00:30 to 02:40 UTC we were experiencing issues with the availability of our API and its response time.
Our team found out that the issue was caused by a failure of one of our servers. At the moment we have switched to another server and the service is running as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted May 14, 2023 - 04:25 UTC
Monitoring
Today from 00:30 to 02:40 UTC we were experiencing temporary issues with the availability of our API and its response time.
We are happy to announce that the API availability issue has been successfully resolved. We are investigating the cause and will inform you with a separate notification as soon as we finish the investigation. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted May 14, 2023 - 02:47 UTC
Investigating
From 00:30 UTC we are experiencing temporary issues with the availability of our API and its response time. The creation of exchanges and estimated amounts were affected.
Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as we receive any news from the team
Posted May 14, 2023 - 00:48 UTC
This incident affected: API v2 (Exchange Estimation, Exchange Creation, Exchange Estimation (Fiat), Exchange Creation (Fiat)) and API v1 (Exchange Estimation (Standard Flow), Exchange Creation (Standard Flow), Exchange Estimation (Fixed-Rate Flow), Exchange Creation (Fixed-Rate Flow)).