From August, 28, 16:40 UTC we are experiencing issues with TON coin and it's tokens deposit recognition and payout processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted Aug 29, 2024 - 12:13 UTC
Update
From August, 28, 16:40 UTC we are experiencing issues with TON coin and it's tokens deposit recognition and payout processing.
We are happy to announce that the problem with deposit recognition has been successfully resolved, and all new exchanges are processed without delay. We are currently working on completing exchanges with TON and its token on payout. New exchanges are being completed without delays.
We will get back to you with an update when all exchanges are successfully completed.
Posted Aug 29, 2024 - 08:29 UTC
Identified
From 16:40 UTC we are experiencing issues with TON coin and it's tokens deposit recognition and payout processing
As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. The issue occurred due to TON network halt.
We will get back to you with an update as soon as possible.
Posted Aug 28, 2024 - 16:50 UTC
This incident affected: Digital Assets (Toncoin (TON), Tether USD (TON) (USDTTON), JetTon Games (JETTON), TON Bridged USDT (JUSDT), DOGS (DOGS)).