We are experiencing issues with ADA payouts processing

Incident Report for ChangeNow

Resolved

Today from 13:10 UTC to 16:45 UTC we were experiencing issues with ADA payouts processing.

We are happy to announce that the problem has been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Sep 05, 2024 - 16:47 UTC

Identified

From 13:10 UTC we are experiencing issues with ADA payouts processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update as soon as we can.

Posted Sep 05, 2024 - 13:43 UTC

This incident affected: Digital Assets (Cardano (ADA)).