Today from 13:30 to 13:50 UTC we were experiencing issues with recognizing TON and tokens users' deposits and payouts processing.
We are happy to announce that the problem has been successfully resolved, and the team is processing all affected exchanges.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know. We sincerely apologize for the inconvenience caused.
Posted Jul 13, 2024 - 13:53 UTC
Investigating
From 13:30 UTC we are experiencing issues with recognizing users' deposits and payouts processing in TON network.
As a result, users may notice no status change from "awaiting deposit" to "confirming" and from "sending to you" on the exchange page after sending the deposit. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update as soon as we receive any news from the team.