We are experiencing delays with processing USDTERC20 payouts and partner rewards

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 14:15 and 18:305 UTC, we had some delays with processing USDTETRC20 payouts and partner rewards.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Feb 10, 2026 - 18:45 UTC

Identified

Hello!
Since 17:45 UTC, we're having delays with processing USDTERC20 payouts and partner rewards.

Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted Feb 10, 2026 - 18:14 UTC

This incident affected: Withdrawals, Exchange Processing and Digital Assets (Tether (ERC20) (USDTERC20)).