Temporary issues with our API

Incident Report for ChangeNow

Resolved

Today from 15:20 to 18:40 UTC we were experiencing temporary issues with the availability of our API and its response time.

We are happy to announce that the API availability issue has been successfully resolved.

At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Sep 09, 2025 - 18:49 UTC

Update

Our technical team is still investigating the cause and is already working on a solution.
We will get back to you with an update as soon as we get any news.
Posted Sep 09, 2025 - 17:37 UTC

Investigating

Hello!
Since 15:20 UTC, we're experiencing some temporary issues with our API, which may affect response times, API availability, exchange creation, etc.

Our tech team is already looking into the cause and resolving the situation.

We'll keep you updated and let you know as soon as we have more information—hopefully in about 60 minutes!
Posted Sep 09, 2025 - 16:16 UTC
This incident affected: API v2 (Exchange Estimation, Exchange Creation, Exchange Estimation (Fiat), Exchange Creation (Fiat)) and API v1 (Exchange Estimation (Standard Flow), Exchange Creation (Standard Flow), Exchange Estimation (Fixed-Rate Flow), Exchange Creation (Fixed-Rate Flow)).