Some issues with processing XMR payouts

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 15:45 and 16:45 UTC, we had some delays with processing XMR payouts.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted May 20, 2025 - 16:55 UTC

Investigating

Hello!
Since 15:45 UTC, we're having some issues with processing XMR payouts.

Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted May 20, 2025 - 15:52 UTC

This incident affected: Digital Assets (Monero (XMR)).