We are experiencing issues with the exchanges processing.

Incident Report for ChangeNow

Resolved

From 07:30 UTC on July, 29th to 13:45 UTC on August, 15th we were experiencing issues with the exchanges processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Aug 27, 2024 - 05:48 UTC

Identified

From 07:30 UTC on July, 29th we are experiencing issues with the exchanges processing.
Affected assets: AIOZ, BRISEMAINNET, CEEKERC20, CFG, CSPR, CTC, DIVI, GAFI, GMX, GSTSOL, HNTSOL, KCSERC20, KDA, KLVMAINNET, LBPERC20, MNW, MTV, MV, MYRO, NWC, ORDI, OUSD, POL, PRQ, SDAO, STRKMAINNET, SYSEVM, TAO, TIMEERC20, UQC, USDCKCC, USDDBSC, USDTKAVA, USDTOP, VERSE, WEMIXMAINNET, XCH, XDEFI, XPRT, XYM, ZETA, CEEK, FITFI, OPULALGO, SWEAT, TLOSERC20, XCURBSC, XEM

As a result, users may notice no status change on the exchange page.
The issue occurred due to unplanned maintenance on the liquidity provider’s side. Our team is already working on this.

We will get back to you with an update as soon as we can.
Sincerely apologize for the inconvenience.

Posted Jul 30, 2024 - 02:33 UTC

This incident affected: Exchange Processing and Digital Assets (CEEK VR (CEEK), Divi (DIVI), Origin Dollar (OUSD), AIOZ Network (AIOZ), Newscrypto (NWC), MultiVAC (ERC20) (MTV), CEEK VR (ERC20) (CEEKERC20), Opulous (Algorand) (OPULALGO), Telos (ERC20) (TLOSERC20), Kadena (KDA), Symbol (XYM), Creditcoin (ERC20) (CTC), Chrono.tech (ERC20) (TIMEERC20), Morpheus.Network (MNW), Uquid Coin (UQC), GameFi.org (GAFI), Bitgert (BRISEMAINNET), Step App (AVAXC) (FITFI), Green Satoshi Token (SOL) (GSTSOL), PARSIQ (PRQ), Chia (XCH), Tether (Optimism) (USDTOP), Syscoin EVM (SYSEVM), Persistence (XPRT), Klever (KLVMAINNET), USDD (Binance Smart Chain) (USDDBSC), GMX (AVAX C-CHAIN) (GMX), Casper (Mainnet) (CSPR), NEM (XEM), Verse (VERSE), Tether (KAVA) (USDTKAVA), USD Coin (KuCoin) (USDCKCC), Polygon Ecosystem Token (POL), Helium (HNTSOL), Centrifuge (CFG), WEMIX (WEMIXMAINNET), Myro (MYRO), ZetaChain (ZETA), Launchblock.com (LBPERC20), Bittensor (TAO), Starknet (STRKMAINNET)).