Temporary issues with exchange creation time, with the availability of our API and its response time
Incident Report for ChangeNow
Resolved
Today from 05:45 PM to 06:35 PM UTC we were experiencing issues with exchange creation time, with the availability of our API and its response time

The issue happened due to inter-server communication failure.
We are happy to announce that these issues have been successfully resolved.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Jan 11, 2023 - 19:04 UTC
Investigating
From 05:45 PM UTC, we are experiencing issues with exchange creation time, with the availability of our API and its response time

Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update within 2 hours.
Posted Jan 11, 2023 - 18:16 UTC
This incident affected: API v2 (Exchange Estimation, Exchange Creation, Exchange Estimation (Fiat), Exchange Creation (Fiat)), API v1 (Exchange Estimation (Standard Flow), Exchange Creation (Standard Flow), Exchange Estimation (Fixed-Rate Flow), Exchange Creation (Fixed-Rate Flow)), and Exchange Processing.