XMR payouts processing delay

Incident Report for ChangeNow

Resolved

From 22:40 UTC yesterday to 00:45 UTC today we were experiencing delays with XMR payouts processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Apr 01, 2025 - 00:48 UTC

Identified

Since 22:40 UTC we are experiencing issues with XMR payouts processing.
As a result, users may notice no status change from "sending to you" on the exchange page.
Our technical team is already working on a solution.

We’ll update you as soon as we can. Thanks for hanging in there!

Posted Mar 31, 2025 - 23:43 UTC

This incident affected: Exchange Processing and Digital Assets (Monero (XMR)).