Today, between 04:15 and 6:10 UTC, we experienced delays with processing MATIC payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Posted May 26, 2026 - 06:21 UTC
Investigating
Hello! Since 04:15 UTC, we have been experiencing some delays with processing MATIC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Posted May 26, 2026 - 04:46 UTC
This incident affected: Digital Assets (Polygon (Matic) (MATIC)).