Today from 13:30 to 13:50 UTC we were experiencing delays with exchange payouts processing and partner withdrawals.
We are happy to announce that the issue has been successfully resolved, our team is processing the affected exchanges. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted May 07, 2024 - 13:55 UTC
Investigating
From 13:30 UTC we are experiencing delays with payouts processing and partner payouts.
As a result, users may notice that there is no status change on the exchange page and affiliate partners may encounter errors when creating payments and a lack of a status change in their personal accounts.
Our technical team is already working on a solution. We will get back to you with an update as soon as we get any news.
Posted May 07, 2024 - 13:46 UTC
This incident affected: Withdrawals and Exchange Processing.