Temporary issues with exchanges processing.

Incident Report for ChangeNow

Resolved

Today from 20:35 to 22:52 UTC we were experiencing delays with exchanges processing.

We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this problem, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Oct 14, 2024 - 22:54 UTC

Identified

From 20:35 UTC we are experiencing issues with exchanges processing.
As a result, users may notice no status change on the exchange page.
The issue occurred due to a malfunction in communication between internal services.
Our technical team is already working on a solution.
We will get back to you with an update as soon as we receive any news.

Posted Oct 14, 2024 - 20:48 UTC

This incident affected: Exchange Processing.