Temporary delays with exchanges processing.

Incident Report for ChangeNow

Resolved

Today from 00:00 to 02:05 UTC we were experiencing delays with exchanges processing.

We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted May 13, 2024 - 02:05 UTC

Identified

From 00:00 UTC we are experiencing delays with exchanges processing.
As a result, users may notice no status change from "exchanging" on the exchange page.
The issue occurred due to unscheduled technical maintenance on our side.
Our technical team is already working on a solution.
We will get back to you with an update as soon as possible.

Posted May 13, 2024 - 01:01 UTC

This incident affected: Exchange Processing.