Today from 18:30 to 20:20 UTC we were experiencing issues with SOL and its tokens payouts processing. The issue occurred due to the incorrect operation of the coin node. We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.
We sincerely apologize for the inconvenience caused.
Posted May 28, 2024 - 20:26 UTC
Investigating
From 18:30 UTC, we have been experiencing issues with SOL and its tokens payouts processing.
As a result, users may notice no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is working on a solution already.
We will get back to you with an update as soon as we get any news from the team.
Posted May 28, 2024 - 19:20 UTC
This incident affected: Digital Assets (Tether (SOL) (USDTSOL), Raydium (Solana) (RAYSOL), STEPN (Solana) (GMTSOL), Serum (Solana) (SRMSOL), Green Satoshi Token (SOL) (GSTSOL), USD Coin (SOL) (USDCSOL), Solana (SOL), Helium (HNTSOL)).