Temporary issues with XMR payouts processing.
Incident Report for ChangeNow
Today from 18:20 to 20:00 UTC we were experiencing delays with XMR payouts processing.

We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.
Posted May 28, 2024 - 20:02 UTC
From 18:20 UTC, we have been experiencing issues with XMR payouts processing.

As a result, users may notice no status change from "sending to you" on the exchange page.
The issue occurred due to a highly increased load on the payment service, which created a queue of payouts. Our technical team is already working on a solution.

We will get back to you with an update as soon as possible.
Posted May 28, 2024 - 18:23 UTC
This incident affected: Digital Assets (Monero (XMR)).