We are experiencing delays with SOL tokens payouts and partner rewards processing.
As a result, users and partners may notice no status change from "sending to you" on the exchange page. This issue is caused by the specifics of the Solana network. Our team is constantly working to improve the service and trying to resolve any delays.
We apologize for any inconvenience.
Posted Apr 08, 2024 - 05:39 UTC
Update
We are experiencing delays with SOL tokens payouts and partner rewards processing.
As a result, users and partners may notice no status change from "sending to you" on the exchange page. This issue is caused by the specifics of the Solana network. Our team is constantly working to improve the service and trying to resolve any delays.
We apologize for any inconvenience.
Posted Apr 03, 2024 - 15:19 UTC
Identified
From 09:00 UTC, we are experiencing delays with SOL tokens payouts and partner rewards processing due to issues with the Solana network
As a result, users and partners may notice no status change from "sending to you" on the exchange page. Our technical team is already working on a solution.
We will get back to you with an update as soon as possible.
Posted Mar 15, 2024 - 09:05 UTC
This incident affects: Withdrawals, Exchange Processing and Digital Assets (Tether (SOL) (USDTSOL), Raydium (Solana) (RAYSOL), STEPN (Solana) (GMTSOL), Serum (Solana) (SRMSOL), Green Satoshi Token (SOL) (GSTSOL), USD Coin (SOL) (USDCSOL), Helium (HNTSOL)).