We are glad to announce that the problem has been successfully resolved, TON coin and it's tokens enabled, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Aug 28, 2024 - 09:27 UTC
Monitoring
On August 27th from 22:10 to August 28th 07:40 UTC we were experiencing issues with TON payouts processing.
We are happy to announce that the issue has been successfully resolved, and all affected exchanges have been processed.
The issue occurred due to a TON network halt.
We are still working to bring the TON tokens back online and we'll keep you posted.
We sincerely apologize for the inconvenience caused.
Posted Aug 28, 2024 - 07:45 UTC
Identified
From 22:10 UTC we are experiencing issues with TON payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update within several hours.