We are experiencing issues with the exchanges processing.

Incident Report for ChangeNow

Resolved

From 05:00 UTC July, 18th to 21:00 UTC July, 20th, we were experiencing issues with the processing of the exchanges.
Affected assets: AIOZ, BABYDOGE, BRISE, BRISEMAINNET, CEEKERC20, CFG, CRO, CTC, DIVI, FLR, GAFI, GMX, GSTSOL, HNTSOL, KCSERC20, KDA, KLVMAINNET, KSM, LBPERC20, MNW, MTV, MV, MYRO, NWC, OGN, ORDI, OUSD, POL, PRQ, SDAO, STRKMAINNET, STX, SUI, SYSEVM, TAO, TIMEERC20, UOS, UQC, USDCKCC, USDDBSC, USDTKAVA, USDTOP, VERSE, W, WEMIXMAINNET, XCH, XCNERC20, XDEFI, XPRT, XYM, ZETA, CEEK, FITFI, OPULALGO, SWEAT, TLOSERC20, XCURBSC, DIVIERC20

We are happy to announce that the issue has been successfully resolved and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Jul 21, 2024 - 02:39 UTC

Identified

From 05:00 UTC, we are experiencing issues with the exchanges processing.
Affected assets: AIOZ, BABYDOGE, BRISE, BRISEMAINNET, CEEKERC20, CFG, CRO, CTC, DIVI, FLR, GAFI, GMX, GSTSOL, HNTSOL, KCSERC20, KDA, KLVMAINNET, KSM, LBPERC20, MNW, MTV, MV, MYRO, NWC, OGN, ORDI, OUSD, POL, PRQ, SDAO, STRKMAINNET, STX, SUI, SYSEVM, TAO, TIMEERC20, UOS, UQC, USDCKCC, USDDBSC, USDTKAVA, USDTOP, VERSE, W, WEMIXMAINNET, XCH, XCNERC20, XDEFI, XPRT, XYM, ZETA, CEEK, FITFI, OPULALGO, SWEAT, TLOSERC20, XCURBSC, DIVIERC20

As a result, users may notice no status change on the exchange page.
The issue occurred due to unplanned maintenance on the node provider’s side. Our team is already working on this.

We will get back to you with an update as soon as we can.
Sincerely apologize for the inconvenience.

Posted Jul 18, 2024 - 06:29 UTC

This incident affected: Exchange Processing and Digital Assets (CEEK VR (CEEK), Bitrise Token (BRISE), Baby Doge Coin (BABYDOGE), Ultra (UOS), Origin Protocol (OGN), Divi (DIVI), DIVI (DIVIERC20), Origin Dollar (OUSD), AIOZ Network (AIOZ), Newscrypto (NWC), MultiVAC (ERC20) (MTV), CEEK VR (ERC20) (CEEKERC20), Opulous (Algorand) (OPULALGO), Telos (ERC20) (TLOSERC20), Kusama (KSM), Kadena (KDA), Symbol (XYM), Creditcoin (ERC20) (CTC), Chrono.tech (ERC20) (TIMEERC20), Morpheus.Network (MNW), Uquid Coin (UQC), GameFi.org (GAFI), Bitgert (BRISEMAINNET), Sweat Economy (SWEAT), Step App (AVAXC) (FITFI), KuCoin Token (ERC20) (KCSERC20), GensoKishi Metaverse (MV), Flare (FLR), SingularityDAO (SDAO), Green Satoshi Token (SOL) (GSTSOL), PARSIQ (PRQ), Stacks (STX), XDEFI Wallet (XDEFI), Onyxcoin (ERC20) (XCNERC20), Chia (XCH), Tether (Optimism) (USDTOP), Syscoin EVM (SYSEVM), Curate (Binance Smart Chain) (XCURBSC), Sui (SUI), Persistence (XPRT), Klever (KLVMAINNET), Cronos (ERC20) (CRO), USDD (Binance Smart Chain) (USDDBSC), GMX (AVAX C-CHAIN) (GMX), Verse (VERSE), Tether (KAVA) (USDTKAVA), USD Coin (KuCoin) (USDCKCC), Polygon Ecosystem Token (POL), ORDI (ORDI), Helium (HNTSOL), Centrifuge (CFG), WEMIX (WEMIXMAINNET), Myro (MYRO), ZetaChain (ZETA), Launchblock.com (LBPERC20), Bittensor (TAO), Starknet (STRKMAINNET), Wormhole (W)).