We are experiencing issues with exchange processing

Incident Report for ChangeNow

Resolved

Hey!

We were experiencing issues with exchanges processing with the following assets:
CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 due to unscheduled maintenance on our liquidity provider’s side.

We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.

We truly apologize for any inconvenience this may have caused and appreciate your patience!
Posted May 25, 2026 - 16:15 UTC

Investigating

From 01:17 UTC we are experiencing issues with exchanges processing with the following assets:
CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20

The issue occurred due to unscheduled maintenance on our liquidity provider’s side.
As a result, users may notice no status change on the exchange page.

Our technical team is working on a solution.
We will get back to you with updates as soon as possible.
Posted May 24, 2026 - 04:10 UTC
This incident affected: Withdrawals, Exchange Processing and Digital Assets (BugsCoin (BGSC), PayPal USD (Solana) (PYUSDSOL), Kaia (KAIA), Wrapped eETH (WEETHERC20), Polkadot AssetHub (ASSETHUB), Monad (MON), RaveDAO (RAVEERC20)).