We are experiencing delays with processing ETH tokens payouts

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 17:50 and 18:50 UTC, we had some delays with processing ETH tokens payouts.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Apr 03, 2026 - 21:10 UTC

Identified

Hello!
Since 17:50 UTC, we're having some issues with processing ETH tokens payouts.

Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted Apr 03, 2026 - 18:02 UTC

This incident affected: Withdrawals and Exchange Processing.