From 16:20 to 17:45 UTC, we were experiencing issues with SUI exchange processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. The issue occurred due to a highly increased load on the coin network. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Oct 07, 2024 - 17:48 UTC
Investigating
As of 16:20 UTC, we are experiencing issues with SUI exchange processing.
As a result, users may notice that there is no status change from "sending to you" and "awaiting deposit" on the exchange page. The issue appeared due to SUI network congestion.
We will get back to you with an update within several hours.
Posted Oct 07, 2024 - 17:24 UTC
This incident affected: Digital Assets (Sui (SUI)).