We are experiencing delays with processing SOL payouts

Incident Report for ChangeNow

Resolved

This incident has been resolved.

Posted May 16, 2026 - 00:12 UTC

Update

Hey!

Today, between 19:00 and 19:15 UTC, we experienced delays with processing SOL payouts.

We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.

We truly apologize for any inconvenience this may have caused and appreciate your patience!

Posted May 13, 2026 - 19:16 UTC

Identified

Hello!

Since 19:00 UTC, we have been experiencing some delays with processing SOL payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.

Posted May 13, 2026 - 19:10 UTC

This incident affected: Exchange Processing.