We are experiencing delays with NANO payout processing

Incident Report for ChangeNow

Resolved

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please let us know.

We sincerely apologize for the inconvenience caused.

Posted Apr 17, 2025 - 09:06 UTC

Investigating

Since 07:55 UTC, we are experiencing delays with NANO payout processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update as soon as we can. Thanks for hanging in there!

Posted Feb 12, 2025 - 19:00 UTC

This incident affected: Exchange Processing and Digital Assets (Nano (NANO)).