We are experiencing issues with ERC20 tokens payouts processing

Incident Report for ChangeNow

Resolved

Today from 13:00 to 13:45 UTC we were experiencing delays with ERC20 tokens payouts processing.

We are happy to announce that the issue has been successfully resolved.

At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.
Posted Apr 17, 2025 - 13:48 UTC

Investigating

From 13:00 UTC we are experiencing issues with ERC20 tokens payouts processing.

As a result, users may notice that there is no status change from "sending to you" on the exchange page.
Our technical team is investigating the cause and is already working on a solution.

We will get back to you with an update within several hours.
Posted Apr 17, 2025 - 13:33 UTC
This incident affected: Digital Assets (Tether (ERC20) (USDTERC20)).