Some issues with processing payouts

Incident Report for ChangeNow

Resolved

Today, between 13:05 and 13:25 UTC, we had a brief delays in processing payouts.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Posted Jun 27, 2025 - 13:30 UTC

Investigating

Hello!
Since 13:05 UTC, we're having some issues with processing payouts.

Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix.

We’ll update you within several hours. Thanks for hanging in there!

Posted Jun 27, 2025 - 13:23 UTC

This incident affected: Exchange Processing.