Hey! Today, between 9:15 UTC and 14:50 UTC, we were experiencing issues with BNBBSC and BSC tokens exchange processing and payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Posted Sep 10, 2026 - 15:00 UTC
Investigating
Hello!
Today since 9:15 UTC we are experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can.
Thanks for hanging in there!
Posted Sep 10, 2026 - 09:38 UTC
This incident affected: Digital Assets (Tether (Binance Smart Chain) (USDTBSC), BNB Smart Chain (BNBBSC)).