We are experiencing issues with TRX payouts processing

Incident Report for ChangeNow

Resolved

Today from 02:00 AM to 08:30 AM UTC we were experiencing delays with TRX payouts processing.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Jan 27, 2023 - 08:51 UTC

Identified

From 02:00 AM UTC, we are experiencing issues with TRX payouts processing.
As a result, users may notice that there is no status change from "sending to you" on the exchange page.
The issue occurred due to the incorrect operation of the coin node. Our technical team is already working on a fix.
We will get back to you with an update within 4 hours.

Posted Jan 27, 2023 - 06:54 UTC

This incident affected: Digital Assets (TRON (TRX)).