Delays with processing of THETA exchanges due to network shutdown

Incident Report for ChangeNow

Resolved

Today we had some issues with processing of THETA and TFUEL exchanges due to THETA network shutdown.

The issue is now fixed, and all the unprocessed exchanges have been completed. Sorry for the inconvenience, and thanks for your patience!
Posted Dec 01, 2025 - 14:30 UTC

Investigating

Just a heads-up: we are experiencing delays with processing of THETA and TFUEL exchanges due to THETA network shutdown.

Because of this, you may see that the status stays stuck on "Awaiting Deposit" or "sending to you".

We are monitoring the situation and will return as soon as there are updates. Thanks for hanging in there!
Posted Dec 01, 2025 - 12:15 UTC
This incident affected: Digital Assets (THETA (THETA), Theta Fuel (TFUEL)).