From 21:20 to 23:50 UTC we were experiencing delays with ALGO payouts and partner rewards processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Jan 15, 2026 - 23:51 UTC
Investigating
From 21:20 UTC we are experiencing issues with ALGO payouts and partner rewards processing.
As a result, users and partners may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution.
We will get back to you with an update as soon as the issue is resolved.
Posted Jan 15, 2026 - 21:48 UTC
This incident affected: Digital Assets (Algorand (ALGO)).