Today, between 17:05 UTC and 18:10 UTC, we experienced some delays with USDTTRC20 and XVG payouts processing.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Posted Nov 17, 2025 - 18:15 UTC
Investigating
Hello! Since 17:05 UTC, we're having some issues with processing USDTTRC20 and XVG payouts.
Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
Posted Nov 17, 2025 - 17:13 UTC
This incident affected: Digital Assets (Tether (TRC20) (USDTTRC20), Verge (XVG)).