From 01:20 UTC to 02:00 UTC we were experiencing delays with MATIC and its tokens exchanges processing.
We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
We sincerely apologize for the inconvenience caused.
Posted Nov 25, 2022 - 02:00 UTC
Identified
From 01:20 UTC we are experiencing issues with MATIC and its tokens exchanges processing. As a result, users may notice that there is no status change from "exchanging" on the exchange page. The issue occurred due to the incorrect operation of the coin node.
Our technical team is already working on a solution. We will get back to you with an update within 3 hours.
Posted Nov 25, 2022 - 01:32 UTC
This incident affected: Exchange Processing and Digital Assets (Polygon (Matic Mainnet) (MATICMAINNET), PlayDapp (Polygon) (PLAMATIC), Vulcan Forged PYR (Polygon) (PYRMATIC), Stargate Finance (Polygon) (STGMATIC), Bloktopia (Polygon) (BLOKMATIC), DAI (DAIMATIC), Aavegotchi (Polygon) (GHSTMATIC)).