Resolved -
This incident has been resolved.
Aug 8, 11:17 UTC
Investigating -
Hello! Starting from 23:15 UTC we’re currently experiencing some temporary delays with NIGHTBSC and NIGHTADA exchanges, due to the maintenance on the side of the liquidity provider.
Jul 22, 00:05 UTC
Completed -
The scheduled maintenance has been completed.
Aug 7, 04:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:30 UTC
Scheduled -
We would like to notify you that on August 5, from 14:30 (UTC), an upgrade will take place on the ATOM network. Due to the update, there may be delays in processing payouts and exchanges with ATOM.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 4, 13:01 UTC
Resolved -
This incident has been resolved.
Aug 6, 20:16 UTC
Investigating -
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 18:50 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Today, between 09:00 UTC and 10:50 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block.
The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Aug 6, 10:53 UTC
Investigating -
Hello!
We’re currently experiencing some temporary delays with BTC exchanges, starting from 9:00 UTC, due to a delay in the latest block on the network.
This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal.
Completed -
The scheduled maintenance has been completed.
Aug 5, 19:06 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 16:00 UTC
Scheduled -
We would like to notify you that on August 5, from 16:00 (UTC), an upgrade will take place on the Bera network. Due to the update, there may be delays in processing payouts and exchanges with Bera.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 4, 13:08 UTC
Completed -
The scheduled maintenance has been completed.
Aug 5, 18:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 UTC
Scheduled -
We would like to notify you that on August 5, from 17:00 (UTC), an upgrade will take place on the EGLD network. Due to the update, there may be delays in processing payouts and exchanges with EGLD.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 4, 13:06 UTC
Completed -
From August 4, 23:00 UTC to August 5 5:20 UTC, there was a LTC Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Aug 5, 08:56 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 23:00 UTC
Scheduled -
We would like to notify you that on August 4, from 23:00 UTC, an upgrade will take place on the LTC network. Due to this update, there may be delays in processing payouts and exchanges with LTC.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 4, 12:55 UTC
Completed -
From August 3 at 11:00 to August 3 at 18:45 UTC, there was a TON TON Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Aug 3, 18:51 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 11:00 UTC
Scheduled -
We would like to notify you that on August 3, from 11:00 UTC, an upgrade will take place on the TON network. Due to this update, there may be delays in processing payouts and exchanges with: gram, usdtton, pgc, blumton, jusdt, cati, dogs, ecorton, fpibank, jetton, not, pxton, ton, x, major, hmstr
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Aug 1, 07:13 UTC
Today, from 6:58 AM to 8:36 AM UTC, we saw some temporary slowdowns with a few of our API endpoints, specifically around creating exchanges and displaying estimates for standard and fixed-rate exchanges.
The issue has now been resolved, and everything is back to working as usual. If you're still running into any problems, please feel free to reach out.
We apologize for any inconvenience caused and thank you for your patience!
Aug 3, 08:43 UTC
Investigating -
Hey everyone,
Since 6:58 AM UTC, we've been experiencing some temporary delays with several API endpoints, including creating exchanges and displaying estimates for both standard and fixed-rate exchanges.
Our technical team is on the case and actively working on a solution. We'll keep you updated and let you know as soon as we have more information.
Thanks for your patience, and we apologize for any inconvenience!
Aug 3, 07:21 UTC
Resolved -
This incident has been resolved.
Jul 31, 13:13 UTC
Investigating -
Hello, Currently we experience temporary delays with processing few assets, due to the technical difficulties. Affected assets: mon, usdcmon, apt, cakeapt, usdtapt, usdcapt, usdtapt, seievm, usdcseievm, opbnb, usdtopbnb.
Jul 29, 03:33 UTC
Completed -
The scheduled maintenance has been completed.
Jul 31, 13:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:30 UTC
Scheduled -
We would like to notify you that on July 29, from 11:30 (UTC), an upgrade will take place on the Injective (INJ) network. Due to the update, there may be delays in processing payouts and exchanges with INJ.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Jul 29, 09:01 UTC
Resolved -
Hey! Just a heads-up — today, between 00:05 and UTC, we had some delays with USDTTRC20 payouts processing.
Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.
Sorry for the hassle, and thanks for your patience!
Jul 31, 00:33 UTC
Identified -
Hello!
Since 00:05 UTC, we're having some delays with USDTTRC20 payouts processing.
Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix.
We’ll update you as soon as possible. Thanks for hanging in there!
Jul 31, 00:26 UTC
Completed -
From July 29, 13:00 UTC to July 30, 15:00 UTC, there was an STX Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Jul 30, 15:21 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 13:00 UTC
Scheduled -
We would like to notify you that on July 29, from 13:00 (UTC), an upgrade will take place on the STX network. Due to the update, there may be delays in processing payouts and exchanges with STX.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Jul 28, 12:09 UTC
Completed -
The scheduled maintenance has been completed.
Jul 30, 05:54 UTC
Scheduled -
Hello,
Just a quick heads-up: on July 30, starting at 06:00 (UTC), there will be a scheduled BNB Smart Chain (BEP20) wallet maintenance.
During this time, assets won’t be disabled, and all affected exchanges will be processed as usual.
We’ll keep you updated and let you know once everything is back to normal. Thanks for your understanding, and we apologise for any inconvenience this may cause!
Jul 30, 00:34 UTC
Today, between 12:15 UTC and 13:50 UTC, we experienced delays with processing XMR payouts.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Jul 29, 13:51 UTC
Investigating -
Hello team!
Since 12:15 UTC, we have been experiencing some delays with processing XMR payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution.
We will keep you updated as soon as possible and let you know when we have more information.
Jul 29, 12:58 UTC
Completed -
From July 28 11:00 UTC to July 29 12:00 UTC, there was a ZEC Network Upgrade.
We are happy to announce that the upgrade has been completed, and all affected exchanges have been processed.
At the moment, the service is working as usual.
Jul 29, 12:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 11:00 UTC
Scheduled -
We would like to notify you that on July 28, from 11:00 (UTC), an upgrade will take place on the ZEC network. Due to the update, there may be delays in processing payouts and exchanges with ZEC.
In view of this, on the page of affected exchanges, the status of "Exchanging" and "Sending to you" may be updated longer than usual.
We will also notify you immediately after the upgrade is over. We apologize for the inconvenience.
Jul 27, 06:29 UTC
Today, between 9:40 and 10:05 UTC, we experienced some delays with exchanges processing.
We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out.
We truly apologize for any inconvenience this may have caused and appreciate your patience!
Jul 29, 10:06 UTC
Investigating -
Hello!
Since 9:40 UTC, we have been experiencing some issues with processing of exchanges. This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
Thank you for your patience and understanding!
Jul 29, 09:56 UTC