We're having some issues with processing SEI payouts

Incident Report for ChangeNow

Resolved

Hey! Just a heads-up — today, between 20:15 and 22:25 UTC, we had some delays with processing SEI payouts.

Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know.

Sorry for the hassle, and thanks for your patience!

Posted Aug 07, 2025 - 22:25 UTC

Identified

Hello!
Since 20:15 (UTC), we're having some issues with processing SEI payouts.

Because of that, you might see the status stuck on "sending to you" and it won't update.
Our tech team is on it and already working on a fix.

We’ll update you as soon as the issue is resolved. Thanks for hanging in there!

Posted Aug 07, 2025 - 21:00 UTC

This incident affected: Exchange Processing.