We are experiencing issues with KAS payouts processing and deposits recognition

Incident Report for ChangeNow

Resolved

From 11:20 to 11:50 UTC we were experiencing issues with KAS payouts processing and deposits recognition.

We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed.
At the moment the service is working as usual, but if you are still experiencing this issue, please, let us know.

We sincerely apologize for the inconvenience caused.

Posted Aug 03, 2025 - 11:49 UTC

Investigating

From 11:20 UTC, we are experiencing issues with KAS payouts processing and deposits recognition.

As a result, users may notice that there are no status changes from "Awaiting deposit" and "Sending to you" on the exchange page.

Our technical team is investigating the cause and is already working on a solution.

Posted Aug 03, 2025 - 11:39 UTC